Privacy
隐私政策
最后更新：2026 年 9 月 25 日
MUSE（“我们”）是一款帮助你整理衣橱、获得穿搭建议并预览试穿效果的应用。本政策说明我们收集哪些信息、如何使用，以及你可以如何控制这些信息。
我们收集的信息
- 账户信息。你的账户标识与邮箱地址。通过 Apple 登录时，如果你选择隐藏邮箱，我们只会收到 Apple 生成的中转地址。你填写的昵称（可选）。
- 你上传的照片。单品照片、用于创建形象的人像照片，以及由此生成的抠图、形象和试穿图。
- 衣橱内容。单品的类别、颜色、季节、正式度等属性，你保存的搭配、穿搭日历和旅行计划。
- 你写下的偏好。穿衣习惯、场合说明、旅行备注与助手对话。
- 形象与城市设置。你提供的身高、体重与形象描述，以及你选择的城市或旅行目的地，用于形象生成、天气与穿搭建议。你可以选择允许 MUSE 在使用期间获取大致位置，以确定城市；我们不请求精确位置或在后台追踪。城市与大致坐标用于天气查询并保存在设备上，你也可以不授权定位，手动选择城市。
- 诊断记录。账户与请求标识、助手输入与回复、搜索关键词、功能调用、错误、响应时间和模型用量，用于排查问题与维护服务。
- 语音输入。使用语音输入时，录音会实时发送到语音识别服务转写为文字。我们不保存录音，只保留转写出的文字。
- 购买记录。Apple 处理全部付款。我们只保存交易编号、商品标识、价格与货币，用于发放和核对点数。我们不会接触你的支付方式或银行卡信息。
MUSE iOS App 不包含第三方广告或分析 SDK。服务器使用 Langfuse 记录诊断信息；我们不会为广告目的追踪你在其他 App 或网站上的活动。
我们如何使用这些信息
- 识别你上传的单品，生成抠图、形象、试穿图和旅行封面。
- 结合天气、场合与你的穿衣偏好，生成搭配和旅行建议。
- 维护你的账户、点数余额与会员状态。
- 发送登录验证码等必要的服务邮件。
- 排查故障、防止滥用与保障服务安全。
我们不会出售你的个人信息，也不会将你的照片用于训练我们自己的模型。
第三方服务
为了完成上述功能，我们会把必要的数据交给下列服务处理：
| 服务 | 处理的数据 | 用途 |
|---|---|---|
| Apple | 登录标识、订阅与购买凭证 | 账号登录、订阅与内购 |
| 腾讯云 | 账户数据、照片与生成结果 | 存放与分发你的衣橱资料 |
| Google、Microsoft、OpenAI、OpenRouter | 所选照片与相关文字 | 识别单品、生成图片与搭配文案 |
| 火山引擎 | 语音输入的音频流 | 把语音转写为文字 |
| Tavily | 搜索关键词 | 为穿搭建议检索公开资料 |
| Langfuse | 账户标识、对话文字、搜索与运行诊断记录 | 排查故障、维护服务可靠性 |
| Resend | 邮箱地址与邮件内容 | 发送验证码与服务通知 |
跨境传输。上述部分服务位于中国大陆境外。当你使用识别、生成或搜索功能时，相关数据会被传输至境外服务器处理。在启用这些功能前，我们会在 App 内说明处理的数据与接收方，并征求你的明确同意。你可以在“我的 → 照片与隐私”撤回授权以停止新的 AI 请求；这不会撤回已发送的请求或自动删除已有内容。
存储与保留
你的衣橱资料保存在我们运行的服务器上，直到你删除它们或删除账户。你可以随时在 App 内删除单品、搭配、形象与试穿图；删除后无法恢复。删除账户后，我们会清除与该账户关联的衣橱资料与照片；出于税务与对账义务，交易记录可能会按法律要求保留更长时间。
你的选择与权利
- 在 App 内随时删除任意单品、搭配、形象或试穿图。
- 随时修改或清空你写下的穿衣偏好与昵称。
- 照片访问权限由 iOS 控制，你可以只授权选中的照片，或随时在系统设置中撤回。
- 可在“我的 → 账户 → 删除账户”中发起永久删除。Apple 账户会在再次验证后撤销授权。账户删除不会取消 Apple 订阅；请先在 App Store 管理或取消订阅。第三方诊断记录的删除可能需要额外处理时间。
- 如需查询、导出或就删除提出问题，请写信到 support@muse-ai.vip，我们会在 30 天内处理。
安全
数据在传输过程中使用 TLS 加密。照片通过带有效期的链接访问，登录状态使用有时效的令牌维持。没有任何系统能保证绝对安全，但我们会持续改进防护措施。
儿童
MUSE 不面向 14 周岁以下的儿童，我们不会有意收集他们的个人信息。若你认为孩子向我们提供了信息，请联系我们删除。
政策变更
本政策如有变更，我们会更新本页顶部的日期；涉及重大变化时会在 App 内提示。
联系我们
如对本政策有任何疑问，请写信到 support@muse-ai.vip。
Privacy
Privacy Policy
Last updated 25 September 2026
MUSE (“we”) is an app for organising your wardrobe, getting styling suggestions and previewing how a look suits you. This policy explains what we collect, how we use it, and the control you have over it.
What we collect
- Account details. Your account identifier and email address. If you sign in with Apple and choose to hide your address, we only receive the relay address Apple gives us. Your display name, if you enter one.
- Photos you upload. Pictures of your items, the portrait you use to create an avatar, and the cutouts, avatars and try-on images generated from them.
- Wardrobe content. Item attributes such as category, colour, season and formality, along with the looks, calendar entries and trips you save.
- What you write. Your style preferences, occasion notes, trip notes and assistant conversations.
- Avatar and city settings. Height, weight and avatar descriptions you provide, and cities or travel destinations you select, for avatars, weather and styling. You may allow MUSE to use approximate location while you use the app to find your city. We do not request precise location or track you in the background. Your city and approximate coordinates are used for weather requests and saved on your device. You can decline location access and choose a city manually.
- Diagnostic records. Account and request identifiers, assistant inputs and replies, search terms, feature calls, errors, response times and model usage, for troubleshooting and service maintenance.
- Voice input. When you dictate, audio is streamed to a speech service and turned into text. We do not store the audio, only the text it produces.
- Purchases. Apple handles all payments. We keep the transaction identifier, product, price and currency so we can grant and reconcile credits. We never see your payment method.
The MUSE iOS app contains no third-party advertising or analytics SDKs. Our server uses Langfuse for diagnostics. We do not track you across other apps or websites for advertising.
How we use it
- Recognising the items you upload and generating cutouts, avatars, try-ons and trip covers.
- Producing styling and trip suggestions from the weather, the occasion and your preferences.
- Maintaining your account, credit balance and membership.
- Sending necessary service email such as sign-in codes.
- Diagnosing faults, preventing abuse and keeping the service secure.
We do not sell your personal information, and we do not use your photos to train our own models.
Service providers
To deliver those features, we pass the data below to the following services:
| Service | Data | Purpose |
|---|---|---|
| Apple | Sign-in identifier, subscription and purchase receipts | Sign-in and in-app purchases |
| Tencent Cloud | Account data, photos and generated images | Storing and serving your wardrobe |
| Google, Microsoft, OpenAI, OpenRouter | Selected photos and related text | Recognising items, generating images and written suggestions |
| Volcano Engine | Dictated audio stream | Turning speech into text |
| Tavily | Search terms | Looking up public references for styling advice |
| Langfuse | Account identifiers, chat text, search and operational diagnostic records | Troubleshooting and service reliability |
| Resend | Email address and message content | Sending codes and service notices |
International transfers. Some of these services are located outside your country. When you use recognition, generation or search, the relevant data is transferred to servers abroad for processing. Before enabling these features, the app explains the data and recipients and asks for your explicit permission. You can withdraw permission in Profile → Photos & Privacy to stop new AI requests; this does not recall requests already sent or automatically delete saved content.
Storage and retention
Your wardrobe is stored on servers we operate until you delete it or delete your account. You can remove any item, look, avatar or try-on in the app at any time, and removal is permanent. When an account is deleted we erase the wardrobe content and photos associated with it; transaction records may be kept longer where tax and accounting law requires it.
Your choices
- Delete any item, look, avatar or try-on in the app whenever you like.
- Change or clear your written preferences and display name at any time.
- Photo access is controlled by iOS. You can grant access to selected photos only, or withdraw it in Settings.
- Initiate permanent deletion in Profile → Account → Delete account. Apple authorization is revoked after reauthentication. Account deletion does not cancel Apple subscriptions; manage or cancel them in the App Store first. Third-party diagnostic records may take additional time to finish deleting.
- For access, export or questions about deletion, write to support@muse-ai.vip and we will act within 30 days.
Security
Data is encrypted with TLS in transit. Photos are served through links that expire, and sessions are held with time-limited tokens. No system is perfectly secure, but we keep improving these protections.
Children
MUSE is not directed at children under 14, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
Changes
If this policy changes we will update the date at the top of this page, and tell you in the app when the change is significant.
Contact
Questions about this policy are welcome at support@muse-ai.vip.